Solink Pricing and Alternatives for Small Stores

You heard the name Solink, maybe from another franchise owner, maybe from an ad. Now you want to know two things. What does Solink pricing look like? And what else is there for a store like yours?

Let's start with the price. Solink does not publish one. Its pricing page has a form, a button to book a meeting, and one line: "Pricing is customized to suit your business needs." So the only real number is the one on your quote. Below we go through what you would pay for, who Solink suits, and what else one store with its own recorder can pick. We sell one of those picks, so our limits go in the same table.

What does Solink sell?

Solink sells video software for businesses with many locations. The idea is simple: put the video next to the business data. Its cloud video platform connects the cameras to the point-of-sale system. So a refund, a void or a "no sale" at the register comes with the clip of the counter at that moment. Solink counts more than 375 native integrations, and it works with dozens of POS systems.

Then there are the AI Video Alarms, for after hours. What happens when one goes off? There are three paths. You or a contact get a text with the video. Or the event goes to your own security team. Or, if you pay for its monitoring service, a live operator looks at the event and can call dispatch. Extra hardware adds strobes, sirens and a speaker to talk down an intruder.

How does Solink get to the cameras you already have? Through a small box it installs in your store. There is no special hardware to buy, the box is covered by Solink's guarantee, and it works with most cameras, older analog ones too. The video is kept on that box, with a backup copy in Solink's cloud.

How much does Solink cost? Solink pricing as of October 2026

As of October 2026 there is no price list, no plan name and no number per camera or per location. Spot AI, a competitor, says the same on its comparison page: subscription only, custom quotes only.

So what decides your number? The FAQ names three things: how many cameras, the video quality, and how long the video is kept. The last one is the interesting one. Solink offers 30, 90 or 365 days. More days means more storage, so a year probably costs more than a month. There is a fourth thing too: whatever you add on top. That means the register link, the video alarms, the live monitoring, and any new cameras or alarm hardware. The box itself is part of the subscription, along with the updates and health checks. In other words, you pay for the box every month, not once.

Now, how many days do you need? Think about who asks a store for video: the insurer, the police, an unemployment hearing. Most of them ask within a few weeks. We looked at this in who actually asks for your footage. So a recorder that keeps about a month already covers most requests. A year of video in the cloud is a real feature for a chain with a legal team. For one store, it is probably more than you need to pay for.

When the quote comes, ask for it in pieces: the software per camera or per location, the box, the installation, the days of storage, the register link, the alarm monitoring and the contract length. Then put the seven questions we would ask any camera AI vendor to them, and ask for the answers in writing.

Who is Solink built for?

Solink answers this itself. Its FAQ calls it the ideal system "for people with multiple locations". It also says one store can use it. But the product is shaped for an owner or a loss prevention team who looks at many stores from one login. And it is shaped for losses that leave a trail in the register.

Spot AI sells against Solink, and its comparison page sums it up well: "Choose Solink if you run retail or QSR only and your losses concentrate at the register." We agree with that much. Why? Because of something we wrote in our loss prevention math post. For returns and register fraud, cameras catch the act but rarely the pattern. The pattern lives in the POS data. So if money leaves through refunds, voids and free items at the till, across several restaurants or stores, video tied to each sale is the right kind of tool.

Now, what if you have one store? Your recorder already keeps a month. The worry is the back door at night, or someone behind the counter after close. Then you probably do not need a second system that stores video. You need something that watches the video you already have and tells you when it matters.

What are the alternatives to Solink for one store?

The first option costs nothing more: the recorder you already have. Many recent recorders can tell a person or a car from a moving branch. Dahua shipped this in 2018 as Smart Motion Detection, which tells human and vehicle shapes apart and raises an alarm. Hikvision sells the same idea as AcuSense, in cameras and in recorders. We covered both in AI security cameras: do you need new ones? So what is missing? The recorder cannot tell you what the person is doing. A delivery and a break-in both come through as "person".

Spot AI is the second. Its homepage describes three parts: the IP cameras you have, a cloud dashboard, and its own recorder that runs the AI on site and keeps video locally around the clock. If you want new cameras, it gives them at no cost. Its AI Security Guard answers a threat with strobes, two-way talk-downs, floodlights or webhooks. Is there a price list? No. Spot AI prices per camera feed, with no hardware you must buy, and by quote. It suits businesses with several kinds of sites, from warehouses to car washes.

Coram is the third. Its pricing page explains why there is no price: it depends on the number of locations, the type of camera and the days of storage. You pay a licence per camera for 1, 3, 5 or 10 years. You also buy its recorder, the Coram Point, up front, at least one per site. Coram works with any IP camera, and it gives IP cameras free with the subscription to stores that need them. On the Coram Point page, the video is stored on that box and viewed through the cloud. The feature list is long, from gun detection to "Face recognition" and "License plate reading". So Coram suits a buyer who is ready to replace the recorder and buy cameras, recorder and AI from one company.

Shobdo VideoRAG is the fourth, and it is the one we sell. It connects to the recorder you already have (Dahua, Amcrest, Hikvision, or anything with ONVIF or RTSP). It does that through a small Linux computer at the store: our Shobdo Edge Regular, a one-time $199 plus shipping, or your own. The first AI writes down what happens on every camera in plain English. You write watch instructions in your own words, such as "tell me if anyone goes behind the counter after 9". When something matters, a second AI watches the clip first. Then you get a text with a short GIF and a link, or a Telegram message. Footage stays on your recorder, and video is not stored in the cloud. We explained that choice in why VideoRAG never stores your video. The price is published: $45 a month for 3 cameras, $125 for 8, $200 for 16, $25 a month for each extra camera, and the first 7 days free with a card.

Now, what VideoRAG does not do today. It does not connect to the register, so for refund and void fraud across many stores, Solink's register view is the better fit. VideoRAG already writes every camera event down as text, so matching register lines to those events fits the same design. It does not talk to an intruder or call the police; it texts you, and you decide what happens next. Search across old footage is planned. It does not recognise faces, and that is on purpose. And it needs the internet. While the connection is down, alerts pause, but the recorder keeps recording.

How do Solink, Spot AI, Coram and VideoRAG compare?

Here are the same facts side by side, from each company's own site in October 2026.

Common questions

Does Solink publish its prices? No. As of October 2026 you book a meeting and get a quote.

Can one store use Solink? Yes. It is built for many locations and register data, but a single store can buy it.

Which of these options publish a price? Only two: the recorder you own, which costs nothing more, and VideoRAG. Solink, Spot AI and Coram sell by quote.

Shobdo VideoRAG is an AI agent for the security cameras your store already owns. It writes down what it sees and texts you only when something matters. Learn more or book a conversation.